I ordered the "loot bag" when SoM released, but Mian never got the Bree Horse.
So today I sent a ticket about it... it didn't take long until I got a GM asking me if I still haven't got it..
I said no I haven't and the GM asked if I got the time to get it... ofc I said..
and then I got into loading screen and when I got out of it Mian was in Bree Holding Cell *hahah*
 

And the GM arranged so I got my Bree horsey...